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The Method

Based on over 40 years of communications research, the Structured Writing Method is a tightly integrated set of principles,  techniques and processes for making dense and complicated information easy for the reader to understand and use. When properly applied, the Structured Writing Method greatly improves the usability of manuals, training materials and other business-critical communications.  While the Method is useful for individual writers, it’s organizational benefits are fully realized when adopted as an institutional standard where all knowledge workers and designers develop content using a common approach.

A different way to look at information

At the core of the DocuTools™ Writing System is the Structured Writing Method.

The Structured Writing Method guides authors as they write, helping to answer questions like:

  • Exactly who am I writing this document for and how will they use the information on the job?
  • What is the ideal way to organize and sequence the information for my target audience?
  • How should I break down and label the information so it is easy to navigate, scan and refer back to?
  • What makes a procedure really clear and easy to follow?
  • How should I separate my step-by-step instructions from other kinds of information, like policies, concepts and definitions?

 

Proven techniques, principles and standards for effective writing

At the heart of The Method are rules, guidelines and standards for analyzing and developing information.
Here's a preview:

The "7 Information Types"

Effective writing requires identifying the types of information needed in your document and treating
them accordingly. The 7 Information Types of structured writing are:

  • Procedure
  • Process
  • Principle
  • Concept
  • Fact
  • Illustration
  • Classification

The Document Development Process

The DocuTools™ Writing System follows a trusted development process for authoring and testing documents.

 

The "7 Principles"

Authors using the DocuTools™ Writing System help ensure a high-quality doucment by adhering to
the Method's 7 Principles, listed below.

Principle
Description
.....................................................................................................................................................................................................
Sequencing
How to logically organize content to facilitate comprehension and learning.
.....................................................................................................................................................................................................
Accessible detail
How to include the detail readers need when and where they need it
.....................................................................................................................................................................................................
Chunking
How to break down information into small, manageable units
.....................................................................................................................................................................................................
Labeling
How to create labels that are meaningful, predictive and succint
.....................................................................................................................................................................................................
Relevance
How to group or separate information based on their similarities or differences
.....................................................................................................................................................................................................
Consistency
How to maintain the same terms, formats and organizational structure
.....................................................................................................................................................................................................
Functional graphics
When and how to incorporate graphics in your document

 

The Results :: 40 years of research findings and client feedback

Benefits to authors

Increase in writer productivity
Decrease in document maintenance time
Decrease in development time

Benefits to readers

Increase in learning and comprehension
Increase in retrieval accuracy
Decrease in reading time


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