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DocuTools™ Writing System
Fundamentals of
Writing Policies and Procedures



Learn to create professional reference documentation and training content
Dramatically reduce writing and editing time
Receive and learn to use DocuTools™ Formatting Software
Taught by professional writers certified in DocuTools™
Classroom and online delivery options available


This is a faster-paced and slightly abbreviated version of our 2-day Writing Policies and Procedures course, designed for those who just don;t have time for a 2-day class. The course is very hands-on and will teach you how to create documents such as user manuals, handbooks, reference guides, and training content by applying the DocuTools™ Writing System. Using DocuTools™, you will develop documents that are easy to use, understand and maintain.

Skills learned

You will learn to:

  • Address the information needs of the reader
  • Follow a user-centered development process
  • Organize and present information to meet users' needs
    and expectations
  • Apply best practices for developing:
    • Step-by-step procedures
    • Policy and knowledge information
    • Processe
  • Use DocuTools™ 7 for MS Word to quickly create and edit professional documents
Intended Application

This course is intended for people developing:

  • Training reference materials
  • Policy and procedure manuals
  • Standard operating procedures
  • Employee handbooks
  • Rules and regulations
Who should attend

Typical attendees include:

  • Content experts (SMEs)
  • Training designers and developers
  • Business analysts
  • Human resources personnel
  • Documentation professionals
  • All kinds of "knowledge workers"
  What attendees receive

Each participant will receive:

  • Instruction, practice and feedback
  • One set of all job-aids, handouts and slides
    used during training
  • One user license for DocuTools™ 7
    for Word®
    (a $199 value)
  • Certificate of Completion signed by a
    Master PTA Instructor


Private, classroom training

At a time and location convenient for your team, PTA will provide a Certified instructor to deliver this course privately to a groups of 8 to 20. PTA supplies the instructor, all course materials and software. All you need to do is select a date and supply a suitable training room.  Please contact PTA for scheduling and pricing information.

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Instructor Certification Program

Organizations wishing to broadly deploy DocuTools across the enterprise, or business function, may elect to certify their own instructor(s) to teach this course internally. This option lowers training fees and provides maximum flexibility. Contact us today to learn more about enterprise deployment, the certification process and fee structures. Contact PTA >